Shipping policy

Shipping Policy

 

Thank you for visiting and shopping at https://thevapeloungeuk.com/. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

 

Shipment processing time

 

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Shipping rates & delivery estimates 

 

Shipping charges for your order will be calculated and displayed at checkout.

 

 

Shipment method

Estimated delivery time

Shipment cost

Royal Mail Tracked 48

2-3 Business Days

£3.75

Royal Mail Tracked 24

1-2 Business Days

£4.25

Tracked 48 over £60

1-2 business days

Free

Guaranteed Next Day

Mon-Thur

£8

Guaranteed Sat Delivery

Friday Only

£12

 

Delivery delays can occasionally occur.

 

Shipment confirmation & Order tracking

 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Damages

 

https://thevapeloungeuk.com/ is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

 

Please save all packaging materials and damaged goods before filing a claim.

Returns Policy

 

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.