Shipping policy
Shipping Policy
Thank you for visiting and shopping at https://thevapeloungeuk.com/. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
|
Shipment method |
Estimated delivery time |
Shipment cost |
|
Royal Mail Tracked 48 |
2-3 Business Days |
£3.75 |
|
Royal Mail Tracked 24 |
1-2 Business Days |
£4.25 |
|
Tracked 48 over £60 |
1-2 business days |
Free |
|
Guaranteed Next Day |
Mon-Thur |
£8 |
| Guaranteed Sat Delivery |
Friday Only |
£12 |
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Damages
https://thevapeloungeuk.com/ is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.